Refund Policy

At lifevac.world, we value customer satisfaction and strive to provide high-quality leather wallets and bags. If you are not completely satisfied with your purchase, we’re here to help.

1. Returns Eligibility

You may request a return or refund within 14 days of receiving your order, if:

• The item is defective or damaged
• You received the wrong product
• The product is unused and in original packaging

2. Non-Refundable Items

We do not offer refunds for:

• Used or worn products
• Items damaged due to customer misuse
• Sale or clearance items (unless defective)
• Customized or personalized products

3. Refund Process

Once we receive and inspect your returned item:

• We will notify you about approval or rejection of your refund
• If approved, your refund will be processed within 5–10 business days
• Refunds will be issued to your original payment method

4. Exchange Policy

We also offer exchanges for defective or incorrect items. Please contact us within 14 days of delivery.

5. Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect
• Shipping fees are non-refundable

6. How to Request a Refund

To request a refund, contact us at:
📧 Email: support@lifevac.world (you can change this if needed)
Include:

• Order number
• Product details
• Reason for return
• Photos of the item (if damaged or wrong)